Ben Wolff

As Creative Director, Ben is responsible for leading the creative development of a variety of projects, guiding a project from concept to completion, with a focus on the guest experience.

Jeremy Thompson

As Associate Creative Director, Jeremy helps guide the creative process from initial ideation all the way through final scripting and opening day with a collaborative approach.

Devin Flanigan

As Creative Director, Devin leads the creative efforts of project teams, working to define, align and maintain a clear creative vision throughout multiple disciplines, phases and deliverables, all beginning with a written narrative.

U.S. Marshals Museum

Thinkwell was approached by the leadership of the U.S. Marshals Museum to create an engaging and unique experience that would bring the storied history of the U.S. Marshals to life. The goal was to provide visitors with a firsthand understanding of what it means to be a Marshal by creating a space in which guests could engage with challenging and serious moments in the nation’s history, while also balancing the experience with the fun and larger-than-life stories of the Marshals. 

Thinkwell has been involved in the project since 2017 and was responsible for the design, production, and delivery of the entire guest experience throughout the museum, including all media production, interactives, and technology integration.

Formed in 1789, The United States Marshals are the nation’s oldest law enforcement agency in the US, and with that comes a rich and complex history. Thinkwell’s teams set out to tell their story by showcasing both the historic and modern worlds of the US Marshals with authentic placemaking, personalized and participatory visitor interactives, and dynamic media and exhibits throughout the museum. Separated into six distinctive zones, the museum provides a comprehensive understanding of the Marshals’ role in law enforcement for visitors of all ages and abilities. 

Thinkwell Media led the development and production for all custom media throughout the museum, bringing authentic storytelling to core museum experiences like ‘The Campfire – Stories Under the Stars.’ 

Thinkwell’s Montreal studio designed, developed, and programmed the technical and interactive elements across the exhibits, all working to showcase the history of the Marshals and bring to life the skills it takes to do the job. 

Warner Bros. Studio Tour Tokyo – The Making of Harry Potter

In an extension of the ongoing partnership with Warner Bros. Entertainment and Warner Bros. Studio Tour London, Thinkwell has returned to the world of Harry Potter to create a new studio tour experience in Tokyo for the beloved IP. Warner Bros. Studio Tour Tokyo – The Making of Harry Potter showcases the magic and artistry behind film production for fans around the world.

Working in close partnership with Warner Bros. and the original filmmakers who created the sets, props and costumes, Thinkwell led the design and production of the new attraction. 

From the arrival exterior experience and the lobby’s seamless 270-degree, 80-meter wide 13K multi-projector screen with original animation, to engaging new interactives and stunning new galleries dedicated to the many filmmaking departments, the Tokyo Tour delivers a fan experience for the Harry Potter franchise like never before. Expected to welcome up to 9,000 visitors per day, the experience caters to local Japanese fans through custom media narrated by Kensho Ono, the Japanese dub voice of Harry Potter in the films, bilingual exhibit content with English, katakana, and kanji, plus localized food, merchandise options and more.

Thinkwell Media led the media development and production for all media throughout the Tour, with over 120 individual, original videos for a total of 195 pieces of content with a total runtime of almost 13 hours.

Thinkwell’s Montreal Studio crafted more than 10 immersive interactive exhibits that help seamlessly transport guests directly into the realm of the Wizarding World, including the Moving Stairs and Portraits interactive experience and the participatory audience-based Quidditch experience.

Eric Hoff

As Principal, Eric creates experiences for guests with innovative stories, ideas, and technologies. He ensures that the creative vision is properly executed across projects, from concept to completion. Eric also plans and oversees the creative process and gives guidance to internal project teams and creative teams that work with him.

Jen Winston

As Senior Producer for Thinkwell Media, Jen writes, develops content, builds and maintains client relationships, plays with visual storytelling strategies, and supports the needs of various team projects.

Sara Beil

As Sr. Writer, Sara connects guests with stories and ideas through spaces and experiences.

U.S.A. Pavilion at Expo 2020 Dubai

For Expo 2020 Dubai, Thinkwell was honored to be selected by the U.S. Department of State to turnkey design and produce the U.S.A. pavilion. The 43,000 square feet (4,000 square meters) pavilion takes visitors on a 20-minute journey through seven exhibits showcasing the past, present, and future of American innovation.

The exhibits include a massive seamless projected cyclorama with a half-scale recreation of the Statue of Liberty’s hand and torch “painted” in projected media, illuminating the idea that freedom has formed the basis for opportunity and innovation in the United States. Authentic artifacts on display include Thomas Jefferson’s personal copy of the Qu’ran, an early telephone made by Alexander Graham Bell, and footage of Steve Jobs revealing the first iPhone—from the actual screen on that first iPhone.

The culmination of the exhibit is an eight-minute show that quite literally compels audiences to look to the sky with a proscenium suspended 39 feet (12 meters) overhead. The production is the first of its kind to use Black 3.0, forming an intensely dark contrast to giant LED screens and projectors that “paint” several large dimensional objects that silently glide into the room, including astronauts, spacecraft, and a 16-foot (5 meters) sphere that becomes the moon, Mars, and more. Stepping outside, visitors find a full-scale replica of a SpaceX Falcon 9 rocket, which at 137 feet (42 meters) stands as the second-largest object on the Expo site. Each night, the rocket dramatically “blasts off” as part of its own mapped projection spectacular.

Even the journey itself is quite literally part of that story of innovation—the first four exhibits are experienced via a newly designed moving walkway system that weaves through the pavilion exhibits, providing a transformative experience that is inclusive for all ages and abilities, while delivering the high capacity required for an Expo expected to attract some 25 million visitors over its six-month run.

Thinkwell was responsible for the turnkey delivery of the U.S.A. pavilion, including Concept Design, Interior Design, the pavilion’s Website Design, Office and Public Diplomacy Spaces, Creative Direction & Programming, Media Production, Technical Supervision, Art Direction, Project Management, and In-Field Production, and served as producers of all Pavilion media, including custom music and media.